FAQ

Common Questions, Straight Answers

Everything you need to know about renting generators and equipment from us — rental periods, delivery, pricing, breakdown support, and more.

Rental Basics

What is the minimum rental period?

We offer daily, weekly, and monthly rentals. The minimum rental is one day for most generators and equipment. For cross-emirate deliveries (Sharjah, Al Ain, RAK, Fujairah, UAQ), we require a minimum of 3 days to 1 week depending on distance.

What generator sizes do you offer?

We stock generators ranging from 3 KVA (ideal for small stalls and handheld tools) up to 500 KVA (for mega construction sites and industrial operations). Our most popular sizes are 20–30 KVA for events, 60–100 KVA for weddings, and 350–500 KVA for construction sites.

Do you offer silent generators for events?

Yes. We carry super-silent canopy generators that are essential for weddings, film shoots, corporate events, and residential areas. These are available from 15 KVA to 500 KVA.

What forms of payment do you accept?

We accept cash, bank transfer, credit cards, and company cheques. For established business accounts, we offer credit terms. We also accept payment via WhatsApp Pay and online transfer.

Delivery & Locations

Where do you deliver?

We deliver across all 7 UAE Emirates — Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, Fujairah, and Abu Dhabi (including Al Ain). Our base in Al Lisaili on the Dubai–Al Ain Road (E66) gives us fast access to all areas.

What are your delivery zones and fees?

Zone A (0–15 km from Al Lisaili): Free delivery. Zone B (15–30 km): AED 150–300. Zone C (30–50 km): AED 300–500. Cross-Emirate (50+ km): AED 500–1,200 depending on destination and equipment size.

Do you deliver to desert and farm locations?

Absolutely. We specialise in desert camp, farm party, and safari event deliveries. We serve Al Lisaili farms, Margham, Lahbab, Al Faqaa, Al Khawaneej, and all farm/desert event locations across Dubai.

Can you deliver same-day?

Yes. For Zone A locations (within 15 km), we often deliver within 2–4 hours. For other Dubai locations, same-day delivery is available for orders placed before 2 PM.

Support & Services

What happens if a generator breaks down?

Call our 24/7 emergency line. We’ll dispatch a technician or deliver a replacement unit — typically within hours. You won’t be charged for downtime caused by mechanical failure.

Do you provide fuel top-up during events?

Yes. For events, we can include fuel delivery service to keep your generator running continuously. This is especially popular for weddings, Global Village vendors, and multi-day desert camps.

Do you include setup and cables?

We offer complete ‘Event Power Packages’ that include the generator, distribution boards, cables, and setup. Our technician will connect everything and test before leaving your site.

Can I get operators with the rental?

Yes. All our operators are certified, safety-trained, and available for daily, weekly, or project-duration assignments. Multilingual operators (Arabic, English, Hindi, Urdu) are available.

Event & Wedding Power

What size generator do I need for a wedding?

For weddings with 100–300 guests (AC, lighting, sound, kitchen), a 50–100 KVA silent generator is typically sufficient. For larger 500+ guest events with stage lighting and full catering, we recommend 150–250 KVA. Our team can assess your exact needs during a free consultation.

Do you supply power for farm house parties?

Yes — farm events are our core business. We serve hundreds of farm locations in Al Lisaili, Al Awir, Al Khawaneej, and surrounding areas. Most farm parties need 25–100 KVA depending on AC tents, lighting, and kitchen equipment.

Can you power desert camps and safari events?

Absolutely. We deliver to Margham, Lahbab, Al Faqaa, and all desert locations. For safari dinner operations we recommend 20–50 KVA per camp. For luxury overnight camps, 50–100 KVA with lighting and AC. We include fuel top-up service for multi-day desert events.

Do you serve Global Village vendors?

Yes. We supply dozens of generators simultaneously for Global Village vendors during the Nov–Apr season. Most stalls need 10–50 KVA. We offer seasonal packages with competitive monthly rates and fuel top-up service.

What about concerts, festivals, and outdoor events?

We supply 100–500 KVA generators for outdoor concerts, sports events, brand activations, and festivals across Dubai. Silent models are available for noise-sensitive beach and residential events. We also provide light towers for outdoor venue lighting.

Still Have Questions?

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